FAQ

Choose your rental plan , pay the rental fee + refundable security deposit, and the wheel can be picked up or delivered to your doorstep. Once your rental period ends, return the wheel and receive your deposit back (subject to inspection).

The refundable deposit covers any major damages or loss of equipment. Normal wear & tear during usage is fine. Your deposit will be fully refunded once the wheel is returned in good working condition.

No. The security deposit is a one-time payment as long as you continue renting without a gap.

Within 3–5 business days after inspection of the wheel.

Minor wear and tear due to usage is okay. But if the wheel is significantly damaged or needs repair, the repair cost will be deducted from the deposit. In case of total loss, replacement cost may apply.

Yes. You can easily renew or upgrade to a longer plan before your current one ends.

Yes. You can upgrade at any time—your remaining balance will be adjusted.

Rental fees are non-refundable once the plan starts. However, you can choose shorter plans if you’re unsure of your duration.

No.

You can either pick up and drop the wheel directly from our warehouse/studio, or book a porter service and we’ll hand it over for transport.

Clay is not included in the base rental. However, you can add-on clay at an additional cost during checkout.

Not at all. The wheels are beginner-friendly, and you’ll also receive a simple setup guide to get started.

A compact, electric pottery wheel suitable for home use. It’s easy to plug in and start working right away.

The wheel is lightweight and portable (approx. 10–15kg). It can be placed on any sturdy table or floor.

Absolutely! Pottery wheel rentals make unique creative gifts. Just let us know the recipient’s details, and we’ll handle the delivery.

Yes! You can bring back your pieces to our studio for glazing, bisque and glaze firing. Charges apply depending on the size and number of pieces. We also offer discounts on these services to our monthly renters.